by admin
on November 24, 2009
in Client Service, Marketing, Sales
Purchasing a home can be a stressful time for buyers. With so many things to keep in mind – such as financing options, how to keep track of all the homes they view, whether their existing home will sell, and negotiating an affordable price – buyers can easily become overwhelmed.
by admin
on November 17, 2009
in Client Service, Marketing, Sales
Great listing presentations are clear, concise explanations of how you will help sellers sell their home. The best presentations focus on listening to the seller talk 80% of the time and you asking and answering questions 20% of the time. The secret is to be prepared with a list of questions you will ask and [...]
by admin
on October 20, 2009
in Client Service, Sales
Most sellers are extremely curious what buyers think of their home after a showing. If a home hasn’t received any offers, sellers what to know what is wrong with their home, why buyers don’t like it, and how they can improve it.
by admin
on June 2, 2009
in Client Service, Marketing
If you’re like many real estate agents, you rely on referrals as one of your primary sources of attracting new business. But most real estate agents don’t have a referral marketing system to maximize this powerful business building tool. Getting real estate referrals from clients isn’t difficult if you already provide great service. You probably [...]
by admin
on May 8, 2008
in Business Planning, Client Service, Marketing, Reader Q&A
This is step 5 of a five-part series on how new agents can successfully break into the real estate market. Yesterday, I talked about the importance of nurturing your prospect list. Today, I’m going to shift gears and discuss what you need to do to build a referral-based business. Last week, Mike asked me, “Where [...]
by admin
on December 28, 2007
in Business Planning, Client Service
In my last two posts, I talked about two ways to grow your business: how to increase your number of clients by increasing your conversion rates on your marketing materials and sales consultations and how to increase the average transaction value. Today, I’ll discuss the third way to grow your business: repeat business. Buying or [...]
by admin
on December 19, 2007
in Client Service
Do you know what your clients’ top wants, needs, motivations, and fears are? Can you clearly explain why clients buy from you rather than your competitors? For most people, the answer is “no”. Instead, we often make assumptions about the people we do business with.
by admin
on December 14, 2007
in Client Service
These days, it’s difficult to find a business that doesn’t offer “quality service” at “affordable prices” but such phrases are empty and meaningless to prospects and client because they are intangible – they could mean anything. It’s up to you to express exactly what the benefits of doing business with you are – and that’s [...]
by admin
on December 12, 2007
in Business Planning, Client Service, Sales
Real estate is a tough job and it can cost significant cash to acquire a client – are you maximizing your profit from each client? Most real estate agents have only one primary way of generating income: clients hire them to buy or sell their home – and when the deal has been completed, the [...]
by admin
on November 23, 2007
in Client Service
In the spirit of Black Friday, I thought I’d put together a list of gift suggestions to get your clients and referral partners. Feel free to add your suggestions in the comments below.